Frequently Asked Questions

Everything you need to know about shopping with HerPlus.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Do you offer international shipping?

Yes, HerPlus ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.