Returns & Exchanges

At HerPlus, we want you to love your fashion finds; if you're not completely satisfied, you can return or exchange any unworn items within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Log into your HerPlus account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach Shipping Label

Download and print the prepaid return shipping label from your email and affix it clearly to the outside of your package.

4

Drop Off and Track

Drop your package off at any authorized courier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing